Alemar Energy Pty Ltd
Address: 49, 34-36 Ralph Street, Alexandria, 2015, NSW, Australia
ABN 18 631 032 712
This Privacy Policy applies to Alemar Energy Pty Ltd (ABN 18 631 032 712). It explains how Alemar Energy Pty Ltd – (herein referred to as “Alemar Energy”, “We”, “AE”) – and applicable entities complies with the requirements of the Australian Privacy Act 1988 and General Data Protection Regulation (Regulation (EC) 2016/679 (“GDPR”) of the European Union (“EU”) and handles personal information.
Valuing the privacy and protection of our customers, it is our privacy policy to give you full transparency as to what data we collect, why, and how we use the data.
It is important that this has always been our policy and that we do not sell any of your information to third parties.
Our Privacy Policy sets out:
- What you should be aware of regarding information we may collect about you.
- The policies we follow on the management of personal information.
- How you may obtain details of the information we collect from you.
- The nature of data we possess, its intended uses, and the methods by which we gather, store, utilize, and share information.
Respecting your privacy
Alemar Energy acknowledges the significance of safeguarding your privacy rights regarding personal information. We adhere to policies and procedures designed to handle all personal data, regardless of its origin or method of acquisition, with sensitivity, security, and compliance with relevant laws. Our commitment extends to upholding the Australian Privacy Principles (APP), which establish precise guidelines for the collection, access, storage, and utilization of personal information acquired through our business activities.
What personal information do we collect and store?
In order to provide services to you effectively, we may request personal details such as your name, telephone number, email address, and transaction-related information. This information is primarily obtained directly from individuals during account applications and product purchases. Some details may be incidental to other transactions. Additionally, we may gather personal information from third parties during credit applications, including trade references and credit-worthiness data pertaining to the company, and occasionally its directors and officers, with their consent. Records of any contact with us may also be retained.
While you are generally not obligated to provide requested information, failure to do so may impede our ability to offer goods and services that rely on such data, particularly if its collection is mandated by law.
We may also collect personal identification details from clients online through various means, such as visiting our site, subscribing to newsletters, filling out forms, and engaging in other activities or utilizing resources on our platform. Users may be asked, as indicated in the form, for information like name, email address, mailing address, phone number, company, job title, or business categories. However, Users have the option to visit our Site anonymously and may decline to provide personal identification information, potentially limiting their participation in certain Site-related activities.
Non-personal identification information, such as browser name, computer type, and technical details about Users’ connections to our Site, may also be collected whenever they interact with our platform.
Alemar Enegy takes stringent measures to safeguard personal information provided against unauthorized access, loss, misuse, disclosure, or alteration. We also ensure the secure destruction or permanent de-identification of personal data when no longer necessary. The specific measures employed vary based on the type of information collected, and how it is obtained and stored.
How is personal information used?
The personal information we request is primarily utilized to facilitate the provision of goods or services to you.
We frequently employ online platforms such as websites, smartphone applications, email, Electronic Digital Marketing (EDMs), and social media profiles to disseminate information and offer services to individuals. Our utilization of technologies such as cookies, web beacons, Flash local stored objects, and JavaScript is consistent across various services, enhancing our understanding of your needs and ensuring a cohesive experience. Additionally, we may utilize collected personal information for the following purposes:
We may utilize email addresses to address inquiries, questions, or other requests. Users who opt-in to our mailing list will receive emails containing company news, updates, product/service information, etc. Should a User wish to unsubscribe from receiving future emails, detailed unsubscribe instructions are provided at the bottom of each email.
Access to personal information from overseas
Under the Australian Privacy Principles (APP), it is our duty to inform you about our disclosure of personal information to any overseas recipients. Alemar Energy does not disclose personal data to any overseas entity.
Online and Marketing Services
Additionally, we reserve the right to utilize your personal information in alternative capacities to ensure an enhanced level of service. This could involve informing you about new products and services, including marketing and re-marketing activities. You retain the prerogative to inform us if you prefer not to receive information beyond the primary purpose for which your personal details were collected.
Opting out
We will ensure that all marketing communications, whether via email, text, or postal mail, include clear instructions on how to opt out. Alternatively, you can contact us at info@alemar.com.au to express your preference. Additionally, you have the option to opt out of receiving online targeted advertising material at any time by clicking on the designated symbol in the promotion or by emailing us at info@alemar.com.au. When opting out, you can specify whether you wish to opt out of specific direct marketing or all direct marketing activities.
Cookies
While browsing Alemar Energy’s websites, your activity may result in the storage of information on your computer in the form of a “cookie.” These cookies enable our servers to identify and interact more effectively with your device by:
- Maintaining the continuity of your browsing session (e.g., when viewing multiple products on our website).
- Remembering your details and preferences for future visits.
- Please note that our cookies do not contain personal information that can be used to directly identify you. While you have the option to configure your web browser to reject and delete cookies and block JavaScript, doing so may restrict your ability to fully interact with Alemar Energy’s website.
Other records
We routinely assess our utilization of online technologies, aiming to enhance and refine the customer experience. We are committed to updating our Privacy Policy regularly to ensure it reflects any changes we make in handling your personal information, thus keeping you informed.
Access to/and correction of your personal information
We are committed to providing you with access to your personal information held by us, except in circumstances recognized by privacy law. Additionally, we offer you the opportunity to rectify any inaccuracies in your personal information that we hold. Should you require access to or wish to correct details of your personal information, please contact us using the provided contact details below. To ensure proper identification, we may request some form of proof of identity. While most requests will be fulfilled free of charge, a reasonable fee may apply if your request entails substantial effort on our part.
Changes to this privacy policy
Alemar Energy reserves the right to update this privacy policy as deemed necessary. Any revisions will be indicated by an updated date at the bottom of this page. We encourage Users to check this page regularly to remain informed about how we safeguard the personal information we collect. By using our services, you acknowledge and agree that it is your responsibility to periodically review this privacy policy and become aware of any modifications.
Your acceptance of these terms
By accessing and using this Site, you indicate your acceptance of this policy. If you do not agree with this policy, please refrain from using our Site. Your continued use of the Site after any changes to this policy are posted will signify your acceptance of those changes.
In the event that Alemar Energy becomes aware of any ongoing concerns or issues regarding our privacy practices, we will take these matters seriously and strive to resolve them promptly. Should you have any further inquiries regarding our Privacy Policy, or if you encounter a problem or wish to lodge a complaint, please don’t hesitate to contact us:
Contact Us
Email: info@alemar.com.au
Phone: +61(0)2 90306233
Our Head Office is located at 49, 34-36 Ralph Street, Alexandria, 2015, NSW, Australia
Your rights
If you have any queries regarding our privacy policy, please email info@alemar.com.au and we will endeavour to resolve your query within a timely manner.
More information
More information about Privacy law and the APP is available from the Office of the Australian Information Commissioner at www.privacy.gov.au.
Updated April 2020